FAQs

Can I Make Changes to/cancel my order?

If you contact us at info@crelone.com within 24 hours and we have not yet processed your order and initiated shipping we will be able to accommodate this request.

Where is my order?

Tracking information will be provided as soon as the order has shipped. If a tracking number has not been provided, then we are likely still processing your order.

I am sending this as a gift, will a receipt be in the box?

If you specify that this order is a gift, then we will ensure no receipt is included in the package

Can I make a custom order?

Yes, feel free to email us directly at info@crelone.com with your request for a customized order